CUSTOMER CARE
Have any questions or concerns ? We’re always ready to help! Call us at 212 470 8462 or send us an email at sales@lebulgausa.com
FAQ
Shipping & Delivery
Le'Bulga & Co offers free shipping on merchandise within USA. Your order should arrive within 6-8 business days from the day of the purchase. Unexpected delay may occur in which case you'll be notified by our Costumer Service Representative. Delivering and Processing Charges of flat fee 15$ will apply to all orders placed. Expedite delivery is subject to additional charges. Charge will be made upon your approval only. If you request to change the destination address of a shipment in route , an additional charge may be assessed.
How do I return an item?
We want you to be happy with your purchase, however if you not completely satisfied with your choice, we will gladly accept your timely return of unworn, and non-defective merchandise. Please contact our Costumer Care Center for farther assistance sales@lebulgausa.com or T. 212 470 8462, and they will issue an RMA number for the merchandise to be shipped back to our center. Without RMA we will not be able processes your return.
Tracking Your Order
We will send you updates on the status of your order and shipping confirmation to email address you provided when ordering. You may also follow up with our Costumer Service Representative directly by calling T. 212 470 8462 or via email sales@lebulgausa.com
Secure Ordering
At Le'Bulga &Co we are committed to process your order and handle your personal information with high standards of security. Your information is private and secured by industry standard SSL encryption. We are striving to protect your information, however no data transmission over the Internet can be 100% protected, and warranted. We will take all necessary steps to secure and protect your information when stored in our systems.
Do you provide International delivery?
Yes we do. A base shipping charge will be quoted at the time of order placed for your final order approval. Duties and taxes will be the responsibility of the recipient.
What is your returns policy?
We set up the following return structure for your convenience. Any returns must have RMA number. RMA number is issued by our Costumer Service Center cs@lebulga.com. You may return unused and undamaged merchandise within 60 days and we'll credit you 100% of purchased price. If you wish to return merchandise after 60 days , 50% of the purchase price will be credited back to your account. D&R handling charges are not subject to a credit back policy. Please allow 14 days for the processing of your return. Personalized and monogrammed orders cannot be cancelled or returned.